Return Policy

Last Updated:

1. Important Notice

Since fjshang is an affiliate website and does not sell products directly, we do not handle returns, refunds, or exchanges ourselves. All product purchases are made through our partner retailer, PlumbNation, and their return policies apply to your order.

2. PlumbNation Return Policy

When you purchase the DMEGC All Black Solar Panels from PlumbNation, the following terms typically apply:

• Return Window: Most products can be returned within 30 days of delivery
• Condition: Items must be unused, undamaged, and in original packaging
• Refund Timeline: Refunds are typically processed within 5-10 business days after receiving the returned item
• Return Shipping: Return shipping costs may apply unless the return is due to a defective product

3. How to Initiate a Return

To return your purchase from PlumbNation:

• Log in to your PlumbNation account
• Navigate to your order history
• Select the order containing the item you wish to return
• Click "Return Item" and follow the prompts
• Print the prepaid return label (if provided)
• Pack the item securely and drop it off at the designated shipping location

4. Warranty Information

The DMEGC All Black Solar Panels typically come with a 25-year manufacturer warranty. If you experience any defects or issues within the warranty period:

• Contact PlumbNation customer support directly
• Provide your order number and describe the issue
• They will arrange for repair or replacement at no additional cost

5. Defective or Damaged Products

If you receive a defective or damaged product:

• Contact PlumbNation immediately with photos of the damage
• Do not install a damaged product
• Keep all original packaging materials
• Request a replacement or full refund

6. Contact Information for Returns

For all return-related inquiries, please contact PlumbNation directly through their website or customer service hotline provided in your order confirmation.

7. Our Role

While we cannot process returns or refunds directly, we are happy to assist you with any questions or concerns about your experience. If you have issues with our review content or website, please contact us:

DIGITAL MARKETING AGENCY, LTD
85 Great Portland Street, First Floor
London W1W 7LT, England, UK
Email: lee@fjshang.com
Phone: 077 9081 7079

8. Policy Updates

This Return Policy reflects our affiliate relationship with PlumbNation. For the most current return and refund policies, please always refer to the information provided by PlumbNation at the time of your purchase.